Hoofbeats Sanctuary is not an emergency mental health support service. If you feel like you are in an emergency situation, please get in touch with one of the services below. If there is an immediate emergency and/or threat to life, please contact 000.
Emergency Contacts
- 13 YARN: 13 92 76. 24/7 confidential crisis support line for Aboriginal and Torres Strait Islander peoples.
- Mental Health Access Line: 1300 64 2255. 24/7 confidential mental health telephone triage service connecting callers with their nearest QLD Public Mental Health Service.
- 1800 Respect: 1800 737 732. 24/7 national domestic, family and sexual violence counselling, information and support service.
- Arafmi Carer Helpline: 1300 554 660. 24/7 national carer helpline providing information and advice for anyone caring for a relative or friend with a psychosocial disability.
- Medicare Mental Health: 1800 595 212. A free service that connects you with the mental health support that is right for you.
- Beyond Blue: 1300 22 4636. Information and referral to relevant services for depression and anxiety related matters.
- Eheadspace: 1800 650 890. National online and phone support service for young people aged 12 – 25 and for family seeking support about how to help a young person in their life.
- Griefline: 1300 845 745. Free telephone support, resources and online bereavement support for people who are grieving.
- Kids Helpline: 1800 55 1800. Australia’s only free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
- Lifeline: 13 11 14. 24/7 suicide prevention services, mental health support and emotional assistance, via telephone (including text chat), face-to-face and online.
- MensLine Australia: 1300 78 99 78. 24/7 help, support, phone and online counselling services for men.
- Mind Connect: 1300 286 463. For Mind Connect service information and referral to counselling, coaching and peer support services.
- Open Arms – Veterans and Families Counselling: 1800 0011 046. Offers free and confidential 24/7 counselling and support services for Australian veterans and their families.
- Parentline: 1300 30 1300. A confidential service providing professional counselling and support in Queensland for parents and carers of children 0-18 years.
- QLife: 1800 184 527. National telephone and web counselling service for LGBTIQ+ people, families and friends.
- SANE Australia: 1800 187 263. SANE provides information, guidance and referrals you need to manage mental health concerns. Initial counselling and peer support available.
- Suicide Call Back Service: 1300 659 467. 24/7 free phone and online mental health counselling service for people at risk of, or affected by, suicide.
Support and Information Services
- Alcohol and Drug Information Service: 1800 177 833. 24/7 support for people in Queensland with alcohol and other drug concerns.
- Autism Connect: 1300 308 699. Free autism helpline for advice on accessing services.
- Brook RED Warm Line: 07 3343 9282. Peer-staffed phone line to connect with a peer worker to chat and work out strategies to get through the evening and night.
- Butterfly Foundation Support Line: 1800 33 4673. A free and confidential service which provides information, counselling and treatment referral for eating disorders, disordered eating, body image and related issues.
- Black Dog Institute. The Black Dog Institute offers a range of free mental health resources and support tools that are research-informed and recommended by professionals.
- Blue Knot Foundation: 1300 657 380. The Blue Knot Helpline provides information and short term counselling nationally via telephone for adults survivors of childhood trauma.
- Carer Gateway: 1800 422 737. Find out information about the support services available if you care for a loved one, friend or neighbour.
- FriendLine: 1800 424 287. FriendLine is for anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are casual and anonymous.
- G’Day Line: 1300 920 552. G’Day Line supports older Australians (50+) who are feeling lonely or socially isolated. Enjoy a conversation and feel emotionally safe and supported.
- Gambling Help Online: 1800 858 858. Free online support for anyone affected by gambling. Available 24/7 across Australia.
- Listening Ear: 02 9477 6777. A free and confidential support service providing a safe space to talk through problems. Volunteers offer empathy and support without judgement.
- Multicultural Connect Line: 1300 079 020. Provides support and information to find first aid, assistance and mental health services for people from multicultural backgrounds.
- Perinatal Anxiety and Depression Australia: 1300 726 306. A free national helpline offering support for new and expecting mums and dads struggling with becoming a parent.
- PEER QNECT: 1800 175 889. A free and confidential service run by QuIVAA to provide support to people who use substances.
- ReachOut. An internet service for young people and their parents that provides information, support and resources about mental health issues.
- Relationships Australia: 1300 364 277. Relationships Australia is a leading provider of relationship support services for individuals, families and communities.
- Roses in the Ocean: 1800 777 337. A call-back service for people with lived experience of suicide to connect with others for a chat in a shared space of compassion, understanding and respect.